Job: FCD SENIOR COURT SYSTEMS AND COMPLIANCE AUDITOR – FCD SYSTEMS AUDIT AND QUALITY COMPLIANCE UNIT

The FCD Senior Court Systems and Compliance Auditor reports to the FCD Deputy CEA.  The Unit contributes to the achievement of the FCD goals and objectives, by establishing and maintaining a robust monitoring and compliance system to ensure adherence to policies, procedures and performance standards by all Units and staff of the Division.

• Works with the FCD Deputy CEA to develop, implement and maintain effective compliance policies, programmes, systems and controls for all areas of the Court’s operations in keeping with the FCD rules, policies, procedures and performance standards.
• Monitors and reviews compliance systems to ensure their effectiveness.
• Curates various types of audit reporting formats to be approved by the FCD Deputy CEA
• Prepares an annual audit plan (with built in flexibility) for the Unit for the approval of the FCD Deputy CEA.
• Supervises the systems audit and quality compliance team through communication and performance management.
• Develops and assigns work schedules to the FCD Systems and Compliance Auditors and monitors their performance.
• Reviews non-compliance issues and recommends remedial action plans to the FCD Deputy CEA.
• Provides FCD Deputy CEA with regular reports regarding compliance related activities and initiatives relevant to units and their operations, and monitors to ensure the implementation of action plans to address compliance deficiencies.
• Maintains good working relationships with all stakeholders.
• Ensures customer feedback informs service delivery and continuous improvements.
• Provides support on compliance-related projects and initiatives.
• Implements performance standards for the FCD Systems Audit and Quality Compliance Unit, and monitors same to determine whether standards are being maintained.
• Provides training for the team on compliance related topics, policies, or procedures.
• Evaluates staff performance in keeping with organisational-wide policies and procedures.
• Provides analytical reports on operational Units’ compliance with rules, policies, procedures and performance standards, as required by the FCD Deputy CEA.
• Provides analytical reports to departments and units as directed by the FCD Deputy CEA
• Contributes to the Judiciary’s Annual Report.
• Attends meetings and sits on Committees as required by the FCD Deputy CEA.
• Performs related duties as may be required.

• Strong background in compliance and be able to understand, interpret, and apply complex regulatory requirements to business practices.
• Excellent knowledge of quality policies, procedures and systems.
• Excellent knowledge of systems and process planning and implementation.
• Knowledge of statistical processes.
• An appreciation of children’s issues in Trinidad and Tobago.
• Familiarity with the Rules of Court, key pieces of Children’s Legislation, the UN Convention on the Rights of the Child, and other international conventions guidelines and standards and keeps informed of developments in this regard.
• Knowledge of the court system and operations will be an asset.
• Knowledge of caseflow management will be an asset.
• An appreciation of Court Administration concepts and principles will be an asset.

• Ability to analyse laws and regulations and interpret same to enable the development of compliance policies and procedures.
• Ability to drive customer-focused initiatives.
• Good supervisory skills.
• Ability to function in a process-oriented, technology-driven, results-focused, high-demand change environment.
• Ability to build trust, credibility and effective working relationships with all levels of staff within the organisation, and with external stakeholders.
• Must demonstrate tact, diplomacy, mature judgement and creative problem-solving skills.
• Ability to implement and monitor performance standards.
• Excellent command of the English language (verbal and written), with the demonstrated ability to express ideas clearly and concisely, both orally and in writing.
• Proficient in the use of Microsoft Office Suite.

• A Bachelor’s degree in Management, Public Administration, Social Sciences or a related field from a recognised University;
• Project Management Training or certification will be an asset
• A minimum of five (5) years proven quality control, audit or compliance experience; or
• Any other equivalent combination of training and experience will be considered.